Cancellation & Refund Policy

Last updated: January 2025

1. Cancellation by the traveller

Days before departureRefund
30 days or moreFull refund less ₹2,000 processing fee
15 – 29 days50% refund
7 – 14 days25% refund
Less than 7 daysNo refund

Airline and train ticket refunds are governed by the respective carrier's policy and are not under our control.

2. Cancellation by EaseTours

In the rare event that we cancel a trip due to natural calamity, force majeure, or government advisory, we will offer a full refund or free rescheduling — whichever you prefer.

3. Refund processing

Approved refunds are processed within 7 – 10 business days back to the original payment method. Bank transfer refunds may take an additional 2 – 3 business days depending on your bank.

4. Travel insurance

We strongly recommend purchasing travel insurance that covers trip cancellation. We can recommend trusted insurance providers on request.

5. How to cancel

To cancel a booking, email us at sales@easeventure.co.in with your booking reference. You can also WhatsApp us or reach our support team here.